You really haven't been into one of our shops lately have you! We really encourage you to go and visit your local William Hill before you think about joining us so you can see for yourself how much things have changed. With new shop fits, clear store front windows, air conditioning and comfortable seating, the days of the old dingy stereotype betting shop are very much history at William Hill.
Don't worry, you don't have to. We give you the comprehensive and regarded by many as the best) training before you start. Take a look at our comprehensive training section to find out more about the kind of training we offer. We have ongoing schemes that ensure that you're comfortable with the 'day-to-day' and developing your understanding of the job - at a pace that that suits you.
No. You'll just need to be competent with basic maths, but most of the rest is done on computers or by your manager - and what you do need to know will be taught to you anyway.
Absolutely not. As you'll see here on the site, you'll get lots of support from day one and you're first few weeks let you find your way and get to know the business. After that our superb on-going training and work alongside an experienced colleague will ensure that you will progress as quickly as you are able/are confident to.
Both. It depends what you're looking for. We have a great reputation for progressing our people quickly from within. But we also have a huge number of our staff who simply enjoy being Customer Service Assistants and they want to stay that way. It's really up to you and what you want. We want you to be happy doing what you're doing and being respected for it.
No. Not at all. Wherever you work in William Hill you'll find great variety in what you do and flexibility in how you can do it. The way that our teams interact with our customers is hugely important to our business - as well as the enjoyment of what our staff do. Our shops have regulars as well as first time betters but if you're right for us then you'll enjoy creating the friendly atmosphere that makes William Hill what it is. Just like any other customer facing role it's really about great customer service.